Can’t find what you’re looking for? Please feel free to give us a call on 0115 950 5078 to speak to one of the team.

The nature of the venue means that standing is very common - seating is provided but good lines of sight to the stage cannot be guaranteed.

Wheelchair Access is available to our downstairs bar and garden via the entrance on Pelham Street. We do not have disabled toilet facilities, the only toilets we have are up one flight of stairs for ladies and two for men’s. For shows, wheelchair users can be given early access and a seat on a slightly raised area at the back of the room (up another 3 steps).
Please note that we are unable to assist in carrying individuals or wheelchairs to these areas. If you wish to access these areas, please bring an Essential Companion (see below) who can assist you.

There is accessible on street parking and drop off points just around the corner on Thurland Street. The live acts area of the Bodega is upstairs and lift access is not possible. Access can only be gained by a number of flight of stairs.

Customers requiring urgent access to toilets can show stewards their Access Card with the WC symbol and every effort will be made to enable urgent toilet access.

For ticketed shows, a free essential companion ticket is available to enable customers to attend. To apply for a 2-for-1 ticket, please book a standard entry ticket and then email proof of eligibility through to

For customers with difficulty accessing visual information, our phone line can provide you with additional information to meet your needs.

Given the nature of the venue we would discourage customers from bringing assistance dogs with them during shows and busy periods. We do however offer an essential companion concession in these instances.

For customers with difficulty accessing audible information, please feel free to use type talk to get in touch or any of the other communication methods via our website.

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