We’re back and excited to get back for pints in our Secret Garden, alongside the return of our trademark gigs and clubnights! We’re serving up plenty of fresh Bodega Lagers, tasty cocktails and our much-loved craft selection. Open 7 days a week and filled with DJs, live music and Street Food, we’re so so excited to be back! Please bear with us as we adjust to the new normal…
Tables will be on sale via our lovely ticket provider here
(All answers below were correct at the time of updating 14/07/21.)
Please note that we are updating our guidance as and when the government update theirs, so keep an eye on our socials for the latest details.
- Can I make a booking?
Garden sessions are now on-sale! Head to this link and you’ll be directed to our ticketing partners website to purchase a table for the size you require for the session of your choice. Please make sure you use a current email to purchase as we’ll be keeping in touch with updates and instructions before your arrival.
- What does my booking include?
Your table booking includes the table and also your first round of drinks. You can select which drinks you would like when selecting your table. Unfortunately these drinks cannot be exchanged and will be delivered to your table upon arrival.
- How do sessions work?
Each day is split into two sessions, to ensure that we can deep clean all areas of the bar, garden and toilets throughout the day. Sessions start at 4pm on Monday – Thurs and 2pm on Friday – Sunday. You will recieve a welcome email before you arrive and more information on queuing and entry times. You have 90 minutes to arrive from the start of your session, though if you cannot make this time, you are able to let us know a more specific time to ensure we don’t give your table away. If we haven’t heard anything and you are 90 minutes late to the session start time, we may give your table away, so keep an eye on your inbox!
- What are the age restrictions?
We are welcoming anyone aged 18 or over to the Secret Garden – we will be operating a challenge 25 policy, so please bring I.D. If you do not bring valid government-issued I.D. you may be refused entry. Gigs operate a 14+ age restrictions, though under 18s are not allowed in our downstairs bar or garden.
- How will I receive confirmation of my garden booking?
You will receive an initial email confirmation from our ticketing partner, followed by a further email from ourselves the day before your session with information on arrival times, our table ordering and any changes in our procedures due to updates in government guidance.
- Can I just turn up without a booking if you have available tables?
We will have a walk-in tables set aside everyday in our old Bodega garden and downstairs bar. These will not be available as part of the pre-bookings, so swing by and we’ll do our best to squeeze you in.
- What size tables are available?
We currently have benches set up to seat two people or up to six people. We are unable to add seats on to tables so we can keep walkways clear.
- Can I book multiple tables?
A maximum of 3 garden tables are available per booking. This is to allow as many people to get in on the pint action as possible.
- How long does my booking allow me to be at my table?
You are able to stay at your table until the end of the session time. We won’t be asking for your table before then so enjoy! The afternoon session ends at 7pm (last orders at 6.20pm) and the evening session runs until 12am.
- Can I book double sessions?
The day is split into sessions to ensure that we can deep clean all areas of the bar, garden and toilets throughout the day. You are welcome to book double sessions, but you will be asked to leave at the end of the first session and return at the specified time on your email correspondence for the second session to ensure our team are able to do their job properly.
- What is the capacity of each session?
For each session we will have up to 18 tables available for booking.
- Can I choose where my table is?
Pre-booked tables will be situated in our new Cobden Chambers seating area. Walk-in tables will be available in our old Bodega garden and downstairs bar. Once you arrive at the venue, you will follow our one-way system through the Bodega Beer Garden and into Cobden Chambers. The same music, pints and food are identical across both outdoor areas though.
- All sessions are currently sold out, will you be putting more on sale?
If we are running low on tables, we will be looking to book for dates further in advance. As long as we’ve got Bodega Lager to pour, you’ll always be welcome! We have a few tables set aside for walk-ins too. We will announce any new sessions on going on sale via our socials.
- What happens in the case of adverse weather, such as rain?
Ahhh the Great British Summertime! Our new Cobden Chambers area is either covered or has an umbrella, so sit back, relax, and enjoy. Our Bodega Garden area has umbrellas provided but feel free to bring your own too. Heaters are available for Cobden Chambers tables, and for others you may ask to borrow a blanket from behind the bar. Indoor tables are available for walk-ins.
- What happens if my session is cancelled?
If your session is cancelled due to increased government restrictions or any further unforeseen circumstances, we will endeavour to move your booking to the next suitable session with table availability, otherwise you can request a full refund through our ticketing partner.
- What happens on our arrival?
Our staff will greet you and your group on arrival at your specified welcome time and your ticket will be scanned. From the 19th July, guests no longer need to log-in on Test & Trace so you’re welcome to take a seat at your table and one of our lovely members of staff will bring out your drinks.
- What if our whole party or one person from it is late for our entry time?
If your whole party arrive late for your booking, we will do our best to get you seated promptly, however you may be asked to join the back of the queue – those arriving on time will have priority. If you know that you’ll be significantly late before you arrive, please contact us so we can ensure we keep your table for when you arrive.
- Are you operating table service?
Our Cobden Chambers Secret Garden will have table service available, alongside face-to-face bar service if you’d prefer. Our app service operates a premium drinks range whilst our downstairs bar will have the full product range available. We will be using the OnTapp app to allow you to order and pay direct from your table. Our lovely faces will then bring your pints to your table. You will need a smartphone with Android or iOS to use the app (so make sure it’s charged), and staff in PPE will also be on hand to assist if required. Anyone seated in our classic Bodega Garden and downstairs bar will be bar service only.
- Do you have charging facilities for my smartphone?
We do not currently have charging facilities at the venue, so please ensure your mobile is fully charged on arrival.
- What drinks are available to buy?
The golden question. Table service in Cobden Chambers will operate a core premium range, whilst our full bar offering is available downstairs. Bodega Lagers will be flowing, alongside a solid selection of other pints from our craft range, alongside our tastiest cocktails too, if you’re wanting to really push the boat out.
- How much are drinks?
Drinks are priced at a typical level for city centre bar, with pints and craft beers around £5 and cocktails at around £8.
- I bought some Bodega Lager Vouchers a couple of months ago, can I use these?
You will be able to use these vouchers for our garden sessions. Simply let a member of staff know on arrival and we can help you with these.
- Are you selling food?
We’ll be teaming up with delicious food vendors, so there’s really no excuse for you to get up and leave all day. We’ll be rotating them regularly, with the current vendor info announced through our social channels, alongside the menu available here.
- Is there a smoking area?
We have a smoking area yes for anyone inside the venue, and our gardens are all outdoors where you’re able to smoke too.
SAFETY & CLEANLINESS
- What are your cleaning procedures?
We have split our days into sessions to ensure that we can deep clean our tables, service areas and toilets before opening, between sessions and at the end of the day. Before and after each session, we will thoroughly wipe down all table and benches; before and after each order our staff will wipe down their service area on the bar; our toilets will be cleaned every 30 minutes and fully disinfected with disinfectant spray after every session. Sanistiser and hand washing stations will be available throughout the venue.
- What is the toilet situation?
Our male toilets are located in the usual places, situated up two flights of stairs in the Bodega building. We will be following a strict one-way system to ensure our staircases are kept nice and clear. Our female toilets will be a situated in Cobden Chambers. The toilets will be clearly signposted in the gardens but if you get lost then feel free to ask one of us for some help. Please follow all instructions on signage and floor markings throughout the venue, and respond to our staff if they are giving directions.
- How are the garden areas laid out?
You will enter via the front of The Bodega (on Pelham Street), where our staff will guide you to one of our seating areas. We will have our standard garden area, featuring tables with a screen between each, alongside our larger seating area in Cobden Chambers.
- Am I able to move around the venue freely?
You are able to go to the toilet, ensuring you are keeping socially distant at least 2m away from the next person, wearing a face covering and following all signage and instructions. Other than that, you must remain at your table and ask a member of staff for assistance.
- Do I have to wear a face covering?
Face masks must be worn on arrival and when using the toilets. We don’t require you to wear one when you’re sat at your table. We recommend bringing your own, but if you do forget, you can purchase a disposable one from us.
- Will I have easy access to hand sanitiser or hand washing facilities?
There will be hand sanitising stations at the entrance, exit and throughout the venue along with handwashing facilities in the toilets, naturally. We suggest bringing along a small bottle of sanitiser for use at your table, if you wish.
- Will your staff be wearing PPE?
Our staff will be wearing face masks when preparing and delivering your drinks. They will deliver all drinks orders on a tray, then sanitise the tray. Bar staff will be instructed to wash their hands before their shifts and then every 20 mins to the NHS specifications and sanitise between building each order.
- How will social distancing and safe customer behaviour be enforced?
We will have friendly security in PPE present during all sessions who will simply be there to keep an eye on things and ensure the safety of all staff and customers. Should there be any repeated contravention of our guidelines or government guidance, they can be reported to staff or security and those people will be asked to leave without refund.
- How will you comply with the latest government guidance?
As you will have read above, we are complying with current government guidance around social distancing, PPE and cleanliness etc. We will continue to update our processes and procedures as the government update their guidance and rules for licensed premises, and be in contact with any updates via email in advance your booking and keep these FAQs updated.
If you have any further questions then please feel free to contact us via our social channels.
It’s been a long time coming and we’re really excited to welcome you back. We’ll see you in our garden very soon!